Terms And Conditions

Welcome to Gyftskart, your premier luxury gift store located in Vasundhara Sector-12. By accessing and using our website, you agree to comply with the following Terms and Conditions. If you do not agree with these terms, please do not use our services.

1. Acceptance of Terms

By accessing or using this website or our physical store, you agree to be bound by these Terms and Conditions.
We may modify these terms at any time without notice, and any updates will be effective immediately upon posting.

2. Eligibility

Age Requirement: You must be at least 18 years old to use our website or make a purchase.
Account Registration: To purchase products, create an account with accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account details.

3. Use of Website

Content and Information: The content provided on Gyftskart (including product descriptions, images, and other materials) is for your general information and use only. It may be subject to change without notice.
Intellectual Property: All logos, trademarks, product images, and content on our website are the property of Gyftskart or licensed to us. Unauthorized use, copying, reproduction, or redistribution of any content is strictly prohibited.

4. Product Information and Availability

Product Descriptions: While we strive for accuracy, we do not guarantee that the descriptions, prices, or images on our website are 100% accurate. Errors may occur, and we reserve the right to correct any inaccuracies.
Stock Availability: All products are subject to availability. If an item is unavailable or out of stock, you will be notified before completion of your order.
Pricing: Prices are listed in INR and are subject to change without prior notice. Taxes and shipping fees may apply.

5. Purchase and Payment

Order Confirmation: After placing an order, you will receive an order confirmation email. This does not indicate that your order has been accepted or processed. Orders are subject to our approval.
Payment Methods: We accept credit/debit cards, net banking, and other secure payment gateways. We reserve the right to cancel or refuse any transaction that is suspected to be fraudulent.
Order Cancellation: Orders can be canceled before they are shipped. Once an order is dispatched, cancellations will not be accepted.

6. Shipping and Delivery

Shipping Policy: We offer shipping to locations within India. International shipping may be available on request.
Delivery Times: Delivery timelines depend on the destination and shipping method chosen. Estimated delivery times will be provided at checkout. We are not responsible for delays caused by third-party delivery services or unforeseen circumstances (e.g., natural disasters, strikes).
Shipping Charges: Shipping charges are calculated based on weight, size, and delivery location. The exact cost will be provided at checkout.
Damage in Transit: In case of any damages during delivery, please notify us immediately with photographic evidence, and we will initiate a resolution.

7. Return and Refund Policy

Return Eligibility: Returns are accepted within 14 days of delivery, provided the product is unused, in its original packaging, and has the receipt.
Non-Returnable Items: Customized or personalized items, perishable goods, and gift vouchers are non-returnable.
Refunds: If your return is approved, we will issue a refund to your original payment method or store credit. Refund processing may take 7–10 business days.
Exchange: You may request an exchange for an item of equal value. If the replacement item is not available, a refund will be provided.

8. Customer Responsibilities

Accurate Information: You agree to provide accurate, up-to-date information for purchases, shipping, and communication.
Product Use: You are responsible for using the products purchased in compliance with the instructions and guidelines provided.

9. User Conduct

Prohibited Activities: You agree not to:
- Use the website for illegal or unauthorized purposes.
- Post or distribute harmful, defamatory, abusive, or offensive content.
- Attempt to gain unauthorized access to the website or user accounts.
- Engage in activities that may harm the reputation of Gyftskart.
User Reviews and Comments: You may post reviews of products, but all content must comply with our Community Guidelines. We reserve the right to remove any inappropriate or offensive content.

10. Privacy Policy

Data Collection: We collect personal information to process orders, provide customer support, and improve your shopping experience. This information is handled in accordance with our Privacy Policy.
Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites.

11. Limitation of Liability

Website Use: Gyftskart is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the website, products, or services.
Product Liability: While we take every measure to ensure the quality of our products, we are not responsible for any injury, loss, or damage caused by misuse of the products.

12. Dispute Resolution

Arbitration: Any disputes arising out of or relating to these Terms and Conditions will be resolved through binding arbitration in Ghaziabad, Uttar Pradesh under the laws of India.
Jurisdiction: You agree that any legal action or proceeding related to these Terms will be exclusively under the jurisdiction of the courts in Ghaziabad, India.

13. Modification of Terms

Changes to Terms: We may modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date.

14. Force Majeure

Unforeseen Circumstances: We are not liable for any delays or failure to perform due to causes beyond our control, including, but not limited to, natural disasters, war, strikes, government actions, or failure of third-party delivery services.

15. Governing Law

Indian Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of India. All disputes shall be resolved under the jurisdiction of the courts in Ghaziabad, Uttar Pradesh.

16. Miscellaneous

Entire Agreement: These Terms and Conditions constitute the entire agreement between you and Gyftskart regarding the use of the website and services.
Severability: If any provision of these Terms is held invalid by a court, the remaining provisions will continue in full force and effect.
Waiver: The failure of Gyftskart to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision.

By continuing to use Gyftskart, you confirm your acceptance of these Terms and Conditions. If you have any questions or concerns, please contact us at gyftskart@gmail.com.