Shipping & Returns
Shipping Information
At Gyftskart, we are committed to delivering your orders safely and on time. Every product is carefully inspected and securely packaged to ensure it reaches you in perfect condition.
Order Processing
- Orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Estimated Delivery Time
- Metro Cities: 2–5 Business Days
- Other Cities & Towns: 3–7 Business Days
- Remote Locations: 5–10 Business Days
Delivery timelines may vary during festivals, public holidays, or due to unforeseen courier delays.
Shipping Charges
- Free Shipping on eligible orders as displayed during checkout.
- Shipping charges, if applicable, will be calculated automatically at checkout before payment.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email and SMS/WhatsApp notification (where applicable) with your tracking details so you can monitor your shipment in real time.
Returns & Exchanges
Your satisfaction is our priority. If your order arrives damaged, defective, or incorrect, we're here to help.
Return Eligibility
Products may be eligible for return or replacement if:
- The product is damaged during transit.
- You receive the wrong product.
- The product has a manufacturing defect.
To initiate a return or replacement request, please contact us within 48 hours of delivery with your order number and clear photographs of the product and packaging.
Non-Returnable Items
For hygiene, safety, and customization reasons, the following items cannot be returned unless received damaged or defective:
- Personalized or custom-made products
- Items damaged due to misuse or improper handling
- Products without original packaging or accessories
Refund Process
Once your returned item has been inspected and approved, refunds (where applicable) will be processed to the original payment method within 5–7 business days.