Shipping policy

Shipping Policy

Last Updated: August 1, 2026

At Gyftskart, we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully to understand our shipping process, timelines, and delivery terms.

1. Shipping Coverage

We currently deliver to all serviceable locations across India. At this time, international shipping is not available. We are working towards expanding our delivery network in the future.

2. Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.

  • Personalized or customized products may require an additional 2–4 business days for production before dispatch.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

3. Estimated Delivery Time

Delivery timelines may vary depending on your location.

Location Estimated Delivery Time
Metro Cities 2–5 Business Days
Tier 2 & Tier 3 Cities 3–7 Business Days
Remote Locations 5–10 Business Days

Please note that these are estimated delivery timelines and may vary due to weather conditions, courier delays, festivals, public holidays, or other unforeseen circumstances.

4. Shipping Charges

  • Free Shipping may be available on eligible orders, as displayed during checkout.

  • Shipping charges, if applicable, will be calculated automatically based on your delivery location, order value, and product weight before payment.

5. Order Tracking

Once your order has been shipped, you will receive:

  • A Shipping Confirmation Email

  • SMS and/or WhatsApp updates (where available)

  • A tracking link to monitor your shipment

Tracking information generally becomes active within 24 hours after dispatch.

6. Delivery Attempts

Our courier partners will usually make 2–3 delivery attempts.

If delivery is unsuccessful due to:

  • Incorrect or incomplete address

  • Customer unavailable

  • Incorrect contact details

  • Delivery refusal

the shipment may be returned to our warehouse. Re-shipping charges may apply for re-dispatch.

7. Address Changes

Delivery addresses can only be modified before your order has been dispatched.

Once an order has been shipped, we may not be able to change the delivery address.

8. Damaged or Missing Products

If you receive:

  • A damaged product

  • An incorrect item

  • A missing item

  • Tampered packaging

please notify us within 48 hours of delivery by sharing clear photographs and an unboxing video. This helps us investigate the issue with our logistics partners and provide a faster resolution.

9. Delivery Delays

While we strive to deliver every order within the estimated timeline, delays may occasionally occur due to:

  • Natural disasters

  • Heavy rainfall or adverse weather

  • Government restrictions

  • Courier network disruptions

  • High order volumes during festive seasons

  • Remote delivery locations

Gyftskart shall not be held liable for delays caused by circumstances beyond our reasonable control.

10. Customized & Personalized Products

Customized and personalized products are specially made for each customer. Therefore:

  • Production may require additional processing time.

  • Delivery timelines may be longer than standard products.

  • Once production has begun, such orders cannot be cancelled.

11. Bulk & Corporate Orders

For bulk gifting and corporate orders, shipping schedules may differ depending on order quantity, customization requirements, and delivery destinations. Our team will share the estimated dispatch and delivery timeline at the time of order confirmation.

12. Contact Us

If you have any questions regarding shipping or your order, please contact our Customer Support team.

Email: gyftskart@gmail.com
Phone / WhatsApp: +91 99901 54321

Our team will be happy to assist you with any shipping-related queries.