Privacy Policy

Gyftskart respects your privacy and is committed to protecting the personal information of our customers, website visitors, gift recipients, business partners and other users of our services.

This Privacy Policy explains how GYFTSKART, operating under the company name ADDNUM Infotech Pvt Ltd (“Gyftskart”, “we”, “us” or “our”), collects, uses, stores, shares and protects personal information when you visit or use Gyftskart.com, place an order, visit our stores, contact us or otherwise interact with our services.

By accessing or using our website or services, you acknowledge that you have read this Privacy Policy.

This Privacy Policy should be read together with our:

1. Who We Are
Brand Name: Gyftskart
Legal Entity: ADDNUM Infotech Private Limited
Website: Gyftskart.com
Registered/Business Address: 112, Ankur Apartment, Sector-5, Rajender Nagar, Sahibabad, Ghaziabad
Customer Support Email: info@gyftskart.com
Customer Support Phone: [91-9990154321]

For any privacy-related questions or requests, please contact us using the details provided at the end of this Privacy Policy.

2. Information We Collect
Depending on how you interact with Gyftskart, we may collect different categories of information.

A. Information You Provide Directly
When you place an order, create an account, contact us or submit a form, we may collect:

B. Gift Recipient Information
Because Gyftskart is a gifting platform, you may provide us with information about another person who will receive the gift.

This may include:

For example, you may provide information relating to a:

By providing another person's information to Gyftskart, you represent that you are authorised to provide that information for the purpose of processing and delivering the relevant order.

We use recipient information primarily to fulfil the order, coordinate delivery and provide related customer support.

For personalised or customised gifts, we may collect information such as:

Important

You should only upload content that you have the right or permission to use.

If you upload photographs or personal information relating to another person, you are responsible for ensuring that you have the necessary authority or consent to provide that information for the purpose of creating the personalised product.

We may use this information only as reasonably necessary to:

Payments may be processed through third-party payment gateways or payment service providers.

Gyftskart generally does not intentionally collect or store complete debit card, credit card or banking credentials on its own systems unless specifically required for a particular authorised payment process.

Depending on the payment method, payment providers may process information such as:

These payment providers may operate under their own privacy policies and terms.

We may retain transaction-related information necessary for:

This may include:

This information helps us understand how customers use the Gyftskart website and improve its functionality and shopping experience.

Gyftskart and authorised third-party service providers may use cookies and similar technologies.

Cookies may help us:

You may be able to manage or disable cookies through your browser settings.

However, disabling certain cookies may affect the functionality of the website, including:

Where required, we will provide appropriate cookie-related notices or consent options.

We may use personal information for the following purposes:

Order Processing

Customer Support

Personalisation

Where you order a personalised product, we may use the information you provide to:

Improving Gyftskart

We may analyse website and customer interaction information to:

Marketing and Communication

Where permitted and subject to your applicable preferences, we may send:

You may opt out of promotional communications using the unsubscribe option provided or by contacting us, where applicable.

Security and Fraud Prevention

We may use information to:

Legal and Regulatory Compliance

We may process or retain information where reasonably necessary to:

Gyftskart does not sell your personal information as a standalone product.

However, we may share information with trusted service providers where reasonably necessary to operate our business and fulfil your order.

These may include:

A. Shopify and Website Service Providers

Our e-commerce platform, hosting providers and technical service providers may process information necessary to operate the website and complete transactions.

B. Payment Service Providers

Information may be shared with authorised payment gateways to process payments, refunds and transactions.

C. Shipping and Delivery Partners

We may provide delivery partners with information such as:

D. Personalisation and Manufacturing Partners

For selected customised products, relevant personalisation details may be shared with authorised suppliers, manufacturers or production partners strictly as necessary to create the ordered product.

For example, this may include:

E. Technology and Business Service Providers

We may use third-party providers for:

F. Legal and Regulatory Authorities

We may disclose information where required or reasonably necessary to:

We require service providers, where appropriate, to handle information only for legitimate authorised purposes.

Gyftskart may use customer information to provide relevant offers and marketing communications where permitted.

We may use advertising and analytics platforms to understand:

This may involve the use of technologies such as cookies, pixels or similar identifiers.

Marketing may be conducted through channels such as:

You may opt out of promotional communications. However, even after opting out of marketing communications, you may still receive important transactional communications relating to:

If you contact Gyftskart through WhatsApp or another messaging platform, your interaction may also be subject to the privacy policies and terms of that platform.

We may use authorised messaging services to provide:

You may request to stop receiving promotional communications through the applicable opt-out mechanism or by contacting us.

If you submit a:

we may display or use that content in connection with Gyftskart's products or services, subject to applicable law and the permissions applicable to the submission.

Please do not include sensitive personal information in public reviews or feedback.

We may remove content that is:

We retain personal information only for as long as reasonably necessary for purposes such as:

The retention period may vary depending on:

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal and operational requirements.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

You are also responsible for protecting:

Gyftskart will never ask you to publicly share sensitive passwords or authentication credentials.

If you create an account with Gyftskart, you may be able to:

You are responsible for ensuring that the information you provide is accurate and up to date.

We may retain certain information even after account deletion or closure where necessary for:

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

To make a request, please contact us using the details below.

For security reasons, we may need to verify your identity before processing certain requests.

Certain requests may not be fulfilled where we are legally required or otherwise legitimately entitled to retain the relevant information.

Gyftskart does not knowingly collect personal information from children for independent commercial use without appropriate involvement or consent from a parent or legal guardian where required.

If you believe that a child has provided personal information to us inappropriately, please contact us.

Our website may contain links or integrations relating to third-party services.

For example:

Gyftskart is not responsible for the privacy practices of independent third-party websites or services.We encourage you to review their privacy policies before providing personal information.

If Gyftskart is involved in a business transaction such as:

relevant customer or business information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

If CCTV is used at a Gyftskart location, appropriate notices should be displayed and recordings may be used for legitimate security and safety purposes.

The updated version will be published on the Website with a revised “Aug 2026” date.

Where a material change requires additional notice or consent under applicable law, we will take appropriate steps.

Privacy / Grievance Officer: Pradeep Kumar
Designation: Founder
Email: info@gyftskart.com
Phone: 91-9990154321
Business Address: 112, Ankur Apartment, Sector-5, Rajender Nagar, Sahibabad, Ghaziabad

Please include sufficient details regarding your request so that we can identify and respond appropriately.

By using the Gyftskart website or services and voluntarily providing information to us, you acknowledge that Gyftskart may collect and process your information for the purposes described in this Privacy Policy and as otherwise permitted or required by applicable law.

Where specific consent is required, Gyftskart will seek such consent through an appropriate mechanism.

You may withdraw consent in certain circumstances, subject to applicable law and legitimate requirements for retaining or processing information.